Features such as cardless room keys and using a digital wallet to connect to their Morongo accounts are already in motion for development. While the app is currently available for download, the team at Morongo is already thinking about how the app could further enhance the experience at their properties. “The wayfinder piece is the all-in-one map and helps guests find exactly what they’re looking for.” “Morongo is a large casino with almost 3,800 slots, and as a result, we often have to rearrange our floor and move games around, so on the one hand, while it helps our guests find new games, it also creates a situation where your game may not be located at the same place every visit,” Farmer said. The wayfinder tab pulls up a property map and helps guests pinpoint ATMs, cashiers, table games, restrooms and several slot machines. The app’s wayfinder tab is one of the more valuable tools that can help guide guests to what they’re looking for. “The thing that our rewards members, in particular, have been asking us for a long time is direct access to their Morongo Rewards accounts and to see what offers and incentives they have available with convenience,” Farmer said.

The app can be toggled between Morongo Casino Resort & Spa and Casino Morongo next door to see a map and other promotions exclusive to that casino. Users can also access a familiar side menu that resembles the website, where they can view gaming, entertainment, dining, and attractions and use a valet feature that allows them toggle to request their car ahead of the lines. The tabs include a home, promotions, account, hotel and wayfinder section. It resulted in five quick link tabs based on popularity, which users can find at the bottom of the app screen. When the app was in development, the developer and the casino team considered aspects of user traffic and how guests utilized the Morongo website. Anyone who downloads the app will also have a chance to win a free two-night Morongo getaway during a drawing every day in September. Winners will be drawn from guests who link the app to their free-to-join Morongo Rewards account. In conjunction with the release of the mobile app, Morongo is giving away iPhone 14 Plus phones to 18 guests who download the app between Sept. Sign up for our Casino Insider newsletter and get the week’s best bets for food, entertainment and fun at Southern California’s casinos.

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